Cleaning Without Documentation Is a Liability
Verbal expectations fail under pressure. Documentation is what protects standards during staff changes, audits, and disputes.
Commercial janitorial documentation creates continuity and accountability.
Critical Documents Every Contract Should Include
- Scope of work
- Cleaning schedules
- Inspection checklists
- Escalation procedures
- Communication protocols
Without these, cleaning quality depends on memory instead of process.
Documentation Supports Compliance and Audits
Many facilities face regulatory or internal compliance requirements. Documentation provides proof of service and corrective action.
How Brown Janitorial Services Uses Documentation
Every account includes:
- Written scopes
- Inspection records
- Issue logs
- Ongoing updates as facilities evolve
This ensures service consistency regardless of personnel changes.
Call to Action:
If your cleaning standards exist only in conversations, they will eventually fail.